Why are engineering values important?

Professor Theodore Levitt shared the best quote about it:

“People don’t want a quarter-inch drill, they want a quarter-inch Hole.”

If you need a short answer, we’d say this:

Value engineering is modifying the process to increase the value. The value is the ratio between the benefits and the cost. With good value engineering, the main goal is to reduce the costs, while you keep or improve the quality. It starts before the product is designed.

The four steps in the process is:

  1. Gather information
  2. Create plans, alternatives
  3. Evaluate
  4. Develop

Value engineering is the most essential act in 2021 if we’d like to create something. In this article, you’ll read about how value and human engineering meet at Rollout IT.

We take ownership

We don’t always know the answers and we don’t always know how best to proceed. That’s okay, but we make sure that when we pick up a piece of work, we own it. That means pushing it forwards until it comes to a conclusion, even (and especially) if that means bringing in other members of the team or company to help. It doesn’t necessarily mean doing all of the work or solving all of the problems. In fact, sometimes owning a task means identifying that it isn’t worth doing at all any more.

We don’t point fingers

Bugs happen all the time. Even in production. When that happens, there’s no value in blaming individuals. There is value in spending time to understand the root cause and how we, as a team, can avoid the same thing happening again. Mistakes have value as long as we can learn from them.

“Rome wasn’t built in a day”. An intelligent man always knows what mistakes they made — but they always have to realize that they won’t always succeed at first. It’s your and your team’s responsibility to make a solution, lesson or experience from a mistake. You fell with the bike when you rode it without the spare wheels, and neither your parents laughed or punished you because of it — nor is it different when being an adult, only the tasks changed, the circumstances remained the same.

Problem solving

We understand the problem before we try to solve it. We don’t blindly build features. We take the time to understand what problem we’re trying to solve and why, whether that means talking to the customer that was having a problem, or investigating the root cause of a bug thoroughly to make sure we understand it. We try to understand all of the reasons that a problem happens and examine at which level we should try to fix it.

We are definitely not the best. But we wanna be the best all the time.

If this mindset is accompanied by understanding, acceptance and support, miracles can be born there. People are constantly evolving, we are always better than we used to be because we learn from our experiences. Dare you and your team to make mistakes, because that’s how you develop together.

We are humans

Always consider the person, and try to approach with a humble attitude.

Help others grow; strive to make people feel better, not worse; strive to create an inclusive culture supporting diverse opinions; be solution oriented. In a team where it is a pleasure to work with others, a pleasure to develop together and achieve the set goals, better things are always born than where one forgets the human behind the developer. Hardness never takes you forward, as it builds on fear in general. “What if I get fired for that?”, “Just don’t deduct it from my salary.”, “I hope the boss won’t scold you.”

Bad days happen; you got into a fight with your partner, your child got sick, the car broke down… If someone responds well to this, with understanding, the reward is gratitude. And in the long run, gratitude is always more rewarding than any other bad feeling. If they know they can count on you, you can count on them.

Join our community that is open for people who share our engineering and human values:

https://rolloutit.net

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